FAQ’s

Great service and very quick shipping. At a time when paper was running low, they were able to get my Kraft paper that I wanted. I would definitely use them again.

I am so impressed by the quality of the final products. I'm also super satisfied with the amazing customer service they have. Sara B is my consultant and she is very helpful and kind. They did exactly what I was looking for - amazing job! My brand is classified as a hig...

I had ordered multiple boxes from this company and the sale rep I've been working with was very patient while designing my boxes. Not to mention the prices are reasonable compared to other companies I used to work with. I will be ordering more from this company.

We were so pleased with the quality, the quick turnaround, and the amazing customer service of Custom Boxes Hub. Emma went above and beyond and we appreciated the professional help creating our custom art design. The price was reasonable and we could not have asked for ...

Is it normal that they ask for your credit card information via email? Is it possible their emails system could get hacked? Just want to make sure it’s safe. Up to this point it seems legit I am just making sure I didn’t just make a mistake

We placed an order of custom Kraft boxes with Customboxeshub two weeks ago and it was so smooth process of ordering and connecting with the customer support. Nathan and Sara was so professional and helpful and she delivered exceptional knowledge about the custom options...

Excellent, accommodating and very responsive service! They are very helpful with artwork and revisions are virtually unlimited. The prices are very competitive, the products are impressive and arrive right on schedule (6-8 working days)! I am very happy with my experien...

I had a great experience with this company. I am a start up fragrance company. Our first order were boxes for our perfume and the second were folder that the fragrance samples slide into. Their rep, Sara, guided me the whole way and helped me with the second order as we...

Very fast, quick response. My first order, I had boxes ordered and ready for production within minutes. In the past, I've only ordered online. I wasn't able to ask questions. I ordered through the online chat, I was able to ask all the questions I wanted and gain much m...

Can't say enough about these guys. We had a unique folder design that was different than their usual boxes. Both Sara and Sam communicated with us repeatedly to make sure it was just want we envisioned. Color matching was right on point and they were still more competit...

Custom Boxes Hub provided us with excellent customer service, and delivered our product exactly as promised, and ahead of schedule. We will definitely we continuing our business with CBH and look forward to ordering from them again in the future!

Excellent customer service, very responsive, quick turn around on production and modification requests. Great pricing and a quality product in the end. Sales team is very knowledgeable and helped to answer all my questions about which materials to use, etc. I would high...

Emma was extremely helpful from the very beginning. She helped with our design dimensions and always replied to our emails promptly. She was friendly and professional. Our boxes came even better than we had imagined. We will be ordering again soon!

These guys are quick turn, and quality oriented. I receive lots of extra help that I don't always feel like they would have to. We do lots of boxes, and need new die lines on the regular, Custom Boxes makes it easy with great support, and emails are always answered prom...

Max was an absolute pleasure to work with and had amazing customer service. I am beyond happy with the finished product. CBH will definitely be my go-to moving forward for all packaging printing needs. Thank you Max and CBH!

I absolutely loved working with this company!! I had a very tight turnaround time and they were about to produced beautiful boxes on time for me! Nathan, who I worked with answered all of my questions and was extremely fast to respond to all of my emails!!

I'd like to say that my experience with Custom Box Hub was excellent. Packaging Consultant, Anna Smith, was prompt & professional in her reply to my request for a quote on counter display boxes. Anna was easy to work with in having her art department create die lines fo...

Custom Boxes Hub has been easy to work with for the whole process, from picking materials, communication and how quickly the final product was shipped. I will being using them going forward for other projects and I highly recommend them.

I had an overall good experience with Custom Box Hub. They were quick from beginning to end and I am happy with my soap boxes. My only complaint and issue I had was it really seemed so rushed. Luckily my design was simple but from beginning to end I felt rushed to provi...

We are very happy working with Custom Boxes. They quickly answer and respond to all request with efficiency, willingness, and the costs are reasonable. Definitely, I recommend working with Custom Boxes.

I’m starting a small baking business and needed boxes for my frozen baked goods. I contacted Custom Boxes Hub to see if they could help me. They were fantastic from day one. They offer an amazing service and will help and guide you through every step from box style se...

I have been working with Custom Boxes for a fews years now. There customer service and follow up is fantastic. They are quick, efficient and the quality of there product is great

Nathan was very quick to respond and very helpful. CBH produced custom boxes with multiple design changes in record time. I will definitely use them again.

This company is great! They were very helpful in guiding our design process and were very accountable to deadline on delivery. We’ll use them again for sure!

Great Quality! Great Prices and even better Service. Ask for Max he always takes care of my box needs!

Very helpful in bringing my vision to life.would highly recommend!

Great experience. Excellent results. Looking forward to work with you again.

Awesome service and lead time.

Great to work with and fast!

anything you imagine, you can make with CBH. The personal touch sets them apart. I literally just described what I wanted and the team built out templates for me. It was super easy to drop in my graphics in illustrator. They will walk you through every part of productio...

Custom boxes were very prompt at responding, I had my own dedicated member working with me the whole time. Custom boxes was willing to work with me on size, shape, and never left me in the dark. The boxes I ordered for my chocolate holiday sampler turned out beautifully...

We've been working with Custom Boxes Hub for almost a year now and are beyond happy every time we order. The quality of our packaging is top tier and the customer service is prompt and friendly. Thank you for an amazing product!

fantastic custom-sized boxes Better service could not have been provided to me. Emma stood out right from the first phone call. I appreciate you helping me regain my faith by nailing kraft boxes for us. remarkable service.

Make sure you double check your proofs!!! 2nd time ordering and one letter was missing on the text. Other than that they were quick and responsive. boxes i ordered came out great but unusable due to typo

I received my order today and I am totally in love with the boxes I created with the help of Nancy W. for my son and future daughter in laws wedding favor. The boxes look amazing!! I would not hesitate using them again! Thank you everyone at Custom Boxes Hub.

Custom Box Hub was the perfect choice for me. Katherine helped make the ordering process very easy. The boxes turned out great and arrived quickly, as promised. I highly recommend them, and I'll be using them again when I need more.

Custom Boxes Hub is amazing! The customer service and design teams are very helpful and we are in love with our finished products. The quality is amazing and the price is right. Thank you for helping us level up our business branding!

Custom Boxes was so easy to work with. They provided great customer service with a speedy quote, production, and delivery of the product. The boxes look really nice and are working perfectly for our project. Pricing was much better than others I was looking into, highly...

Customer service is great, especially Nancy. She was very helpful throughout the process and ensured deadlines were met. The boxes looked absolutely wonderful!

Custom Boxes Hub is the second company I worked with for product boxes. Compared to the other company, they have higher quality boxes that cost about 40% less. I worked with Katherine at CBH and she was able to easily and quickly create mockups of the design for my pr...

Custom Boxes Hub has been amazing to work with. Their communication, quality product, and box pricing is the best. I am so proud of my boxes and how they present my product in such a professional way!

Working with CBH is a seamless process from start to finish. Their team is easy to work with and is extremely responsive to all of our needs. The quality of the boxes we order is far greater than previous vendors we have used in the past.

Great experience with Custom Boxes Hub! Customer Service is awesome and the final product is beautiful! I will continue to use Custom Boxes Hub for all my packaging needs!

I’m starting a small baking business and needed boxes for my frozen baked goods. I contacted Custom Boxes Hub to see if they could help me. They were fantastic from day one. They offer an amazing service and will help and guide you through every step from box style...

Excellent, accommodating and very responsive service! They are very helpful with artwork and revisions are virtually unlimited. The prices are very competitive, the products are impressive and arrive right on schedule (6-8 working days)! Overall, I am very satisfied...

CBH was great to work with. On time, responsive, and excellent with detail. The pricing was spot-on too. I will be back.

Custom Boxes hub were great! I spent several days shopping around for providers, and Customer Boxes were the most competitive on pricing, had the most responsive and personable customer service, and were extremely professional and helpful in proofing all my designs. I'm...

Katherine and CBH was overall great, she was so quick to respond and provided very clear answers to my difficult questions. They were a great help throughout the entire process and never failed to provide a helping hand. Thanks for all your help!

I worked with Chris and it was nothing but a positive experience. He helped me through everything from the beginning designing, printing, samples, and quick shipment. My products stand out because of the great quality that these boxes showcase. I look forward to work...

Great experience as a new entrepreneur. My account rep, Chris Tang, walked me through the entire process and discounted pricing. He helped with my designs and made the necessary changes until I was satisfied with the results. The final production was exactly as I h...

Chris at Custom Box Hub is an asset to any buyer. Attention to detail, speed, and ability to meet design requirements is never an issue. We are a luxury goods manufacturer and deal with low volume/high quality demand orders. Typically, not a favorite of suppliers, but C...

We love our custom boxes! Nathan was great to work with - very responsive and the design team was very quick. The boxes came in on time and ready to assemble. I will definitely use these guys again!

Custom Boxes was great. Efficient, fast and personable, they helped me place my order within 1 hour of chatting with a CSR online. I would definitely work with them again and recommend to anyone!

The sales team was so great to work with. They went above & beyond to ensure every detail was exactly how we wanted. Definitely recommend!

This company definitely surprised me with the end result. They really took the time to help me with figuring out all the specs I needed and the service was outstanding. Typically I don't write reviews so this is saying a lot about them and their products. If you're lo...

I reached out to Custom Boxes Hub, and received an almost immediate response from Nathan. He had a few questions which I responded to a few hours later. It's been 3 days and I have not heard back... I guess my business is not important, Not a good first impression and p...

Great customer service and great products. I would definitely do business with Custom Box Hub again.

Awesome place! Sam went above and beyond to process my order quickly, was attentive to all details, and overall excellent customer service and fantastic beautifully done boxes. It's my second time reordering, and I will continue to do so. Thank you!!! Highly recommend :...

Had a great experience working with them Great communication and great results. Prices are affordable for smaller orders too

I am starting my business and so I reached out to them for my full custom packaging. The service is amazing and they are very responsive.

Quick, reliable, efficent are just a few of the positive things I have to say about this service. Worked with Sam Lee great support and help! Could not be happier. Give this man a raise! Did I mention theyre quick?!!!!

These guys do a complete project. No problems and they respond quickly. Would not go anywhere else.

Excellent and responsive customer service, the designs and proofs for a new packaging concept are done well and with a quick turn-around, and the final product has been fantastic. I will definitely use this company again - thanks CBH!